Ziggi’s Rewards

Yes, you can still receive credit for a purchase made without the app. To do so, you must contact us with a copy of a printed receipt from the location you visited and a brief description of what prevented you from using the app. If you do not have a copy of a printed receipt, we will not be able to issue points.

Yes. To add funds to your account, select the Add Funds button on the bottom of the home screen. Prior to preloading funds to your account via the app, you will need to verify your email address. Once verified, add a payment method and amount you’d like to load into your account. These funds will be available for future purchases and referenced as Added Funds in app and online customer portal. Your balance will appear on your receipt, in your app, and via the online portal (https://ziggiscoffee.myguestaccount.com/en-us/guest/).  

You can also choose to have funds ‘auto-recharge’ once your stored value falls below a certain amount chosen by you, by selecting the “auto-recharge” button on the Add Funds page.  

You will receive an email confirmation whenever changes are made to your Added Funds activity for verification.  

No, Ziggi’s punch cards are no longer accepted. The Ziggi’s Rewards program has replaced the paper punch cards as a digital way to earn points towards rewards.  

Head into your app settings and tap the option to manage your card or payment method. Tap “Change Payment Method” and then select the option that says “None”. You will still earn loyalty progress for every purchase you make in the store as long as you utilize the “Scan to Earn Loyalty Only” QR code at the register prior to paying any balance due. 

If you have a debit/credit card linked to your account, then yes, there is a maximum you can spend in a 24-hour period via the app. Further purchases can be made by removing your debit/credit card from your account first, scanning your app as normal, and then providing payment for any remaining balance outside of the app.